Why do growing stores copy orders manually?
Disconnected systems - Shopify, ERP, WMS, Xero, QuickBooks - lack native integrations. Staff copy CSVs or re-key data until volume makes errors costly.
What can be automated?
Order export/import, 3PL routing, tracking upload, invoice creation, low-stock alerts, and exception handling with Slack notifications.
How do we deliver globally?
Cloud-hosted automations with timezone-aware scheduling and audit logs your ops team can trust.
How can AI and LLMs help with order operations?
LLMs handle the messy, unstructured parts of order ops - emails, documents, and exceptions - that rigid rules alone cannot.
- Classify and route incoming order and customer emails
- Extract order details from PDFs, emails, and supplier docs
- Draft customer service and shipping update replies
- Detect unusual orders and potential fraud for review
- Summarise supplier and 3PL communications into actions
Frequently asked questions
Which tools do you integrate?
Shopify, WooCommerce, REST APIs, Xero, QuickBooks, Google Sheets, Supabase, and custom ERPs.
UiPath or Python?
We choose based on complexity - lightweight API work in Python; desktop legacy systems via RPA.